How do I track my swimming pool order?

You will receive a Shipment Confirmation email once your order has shipped. This email will contain the tracking information which includes:

To track your shipment, please visit the Freight Carrier’s website and enter your tracking number and ZIP code.

Northeast Region Shipments: 4-10 business days

Southeast Region Shipments: 7-12 business days

Midwest Region Shipments: 5-14 business days

Southwest Region Shipments: 7-12 business days

Rocky Mountain Region Shipments: 10-16 business days

Pacific Region Shipments: 10-16 business days

Business days are Monday thru Friday. Delivery hours are usually 8:00 AM - 5:00 PM (delivery time varies depending on the carrier).
When the shipment arrives at your local terminal, the carrier will call you to make an appointment before making the delivery to your home.
The trucking company will not call you if your order is shipping to a commercial address (business). They will deliver to your place of business during regular business hours Monday-Friday (Time may vary based on your location).

*Please allow up to 48 hours for the carriers tracking system to update

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