Introduction

This guide helps customers who are experiencing a pool pump switch malfunction, especially when the low speed setting is not working properly. If your switch is not responding as expected, this article explains what to do next.

Issue description

The pool pump switch is not functioning on the low speed setting. Customers may find that the pump does not switch to low speed, or that the low speed setting does not operate correctly.

Signs

• The low speed setting does not turn on.
• The pump only works on one speed setting.
• The switch does not respond when moved to low speed.

Basic troubleshooting steps

Checklist:

• Confirm the switch is set correctly.
• Check whether the issue occurs every time low speed is selected.
• Inspect the switch for visible damage or wear.

Contact support

If your pool pump switch is not working on the low speed setting, please contact customer support. They will arrange for a replacement switch to be shipped to you free of charge. You do not need to send the old switch back.

Additional resources

For further assistance, contact customer support with your order details and a brief description of the issue.

Conclusion

A malfunctioning low speed setting is typically resolved by replacing the switch. Customer support can help you get the replacement process started quickly.