Answers to important questions about our shipping methods and procedures.
- What is shipping with lift gate service?
- Can changes be made to the delivery address after an order has been placed?
- Is a specific delivery date guaranteed for shipments?
- Transit Information for Freight Orders
- What do I do if my pool arrives damaged or missing parts?
- How long will it take for an above ground pool to ship?
- Re-delivery Fee for Freight Items (Swimming Pools)
- How large is a pool when it is shipped?
- Shipping Information (excluding Swimming Pools)
- Do you ship to PO boxes?
- Do you ship to APO, FPO, or DPO military addresses?
- Do you ship Internationally?
- Will you ship any product to my country?
- Will I be notified when my package ships?
- What are your shipping rates within the USA?
- Do you ship to Washington D.C.?