Shipping Information
Answers to important questions about our shipping methods and procedures.
- What is shipping with Liftgate Curbside Service?
- What should I do if the freight driver will not deliver my swimming pool shipment to my driveway?
- How many pallets will my swimming pool order arrive on?
- Can my freight order arrive in more than one shipment?
- Why does my tracking information show a shipping label but no movement?
- Do I need to be home to sign for a freight delivery?
- What do I do if my non-freight order arrives damaged?
- Transit Information for Non-Freight Orders
- Can changes be made to the delivery address after an order has been placed?
- Is a specific delivery date guaranteed for shipments?
- Transit Time and Carrier Information for Freight Orders
- What do I do if my freight order arrives damaged or missing parts?
- Re-delivery Fee for Freight Items (Swimming Pools)
- How large is a pool when it is shipped?
- Do you ship to PO boxes?
- Do you ship to APO, FPO, or DPO military addresses?
- Do you ship Internationally?
- Will I be notified when my package ships?
- What are your shipping rates within the USA?
- Do you ship to Washington D.C.?